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Let's get powders on your bar.

Born in Vancouver, Canada, Powcha is a Canadian-owned company with a vision to support local cafés with an opportunity to introduce premium drinks to consumers and continue providing the best experience for customers. Tell us about your café or kitchen and what you'd like to taste. We reply within one business day with pricing, lead times, and shipping options. Free shipping within Alberta & British Columbia. Currently shipping Canada only.

Drop us your enquiry and we will get back to you in 1 business days

How it works

From inquiry to delivery

Step 1

Send your inquiry

Fill out the form and tell us what you're looking for. We'll connect with you within one business day.

Step 2

Confirm your order

Once we get your confirmed order, we'll send you an invoice for billing.

Step 3

Receive your shipment

Once payment is done, your order will be shipped and you will receive the tracking number.

FAQ

Frequently asked questions

When will I receive my invoice?

We send your invoice within 1–2 business days after your order is confirmed. If you have any questions about the invoice, just reply to the email and we'll sort it out.

What payment methods do you accept?

We accept PayPal, credit card, MasterCard, e-Transfer, wire transfer, and cheque. Payment details are included on every invoice so you can pay quickly and securely.

How long does shipping take?

Orders typically ship within 1–2 business days after payment is received. Delivery time depends on your location, but most orders arrive within 3–5 business days across Canada.

How do I get my tracking number?

Once your order is shipped, we'll email your tracking number directly to the email address on your account. You can use it to follow your shipment in real time.